Vendor protest procedure

As the steward of public funds, UN Women wants to award contracts through fair and effective competition in accordance with established UN regulations, rules and procedures.

If you perceive that you were not treated fairly in connection with the solicitation, evaluation or award of a contract, you may lodge a complaint. In order to present the complaint, you must compile the following information/documents and submit them by e-mail to the Chief of the Procurement Section at UN Women Headquarters in New York:

  • Your name, address, telephone number, fax number, and e-mail address;
  • The solicitation or contract number, the name of the UN Women contracting office and the UN Women contact person;
  • A detailed statement of facts and the grounds for the complaint, and an explanation of how you were directly affected;
  • Copies of relevant documents supporting your complaint, cross-referenced to your statement.

Please note that a complaint with incomplete information will not be processed.