Vendor protest procedure

As the steward of public funds, UN Women wants to award contracts through fair and effective competition in accordance with established UN regulations, rules and procedures.

If you perceive that you were not treated fairly in connection with the solicitation, evaluation or award of a contract, you may lodge a complaint. In order to present the complaint, you must compile the following information/documents and submit them by e-mail to the bid protest secure mailbox at UN Women Headquarters in New York:

  • Your name, address, telephone number, fax number, and e-mail address;
  • The solicitation or contract number, the name of the UN Women contracting office and the UN Women contact person;
  • A detailed statement of facts and the grounds for the complaint, and an explanation of how you were directly affected;
  • Copies of relevant documents supporting your complaint, cross-referenced to your statement.

Please note that a complaint with incomplete information will not be processed.

Anti-fraud hotline

UN Women approaches fraud, corruption and any kind of wrongdoing in its procurement procedures with zero tolerance. The Office of Audit and Investigation (OAI) of UNDP is the principal channel to receive and investigate allegations of fraud in UN Women. OAI’s Investigation Section will assess and, as needed, investigate allegations of fraud, corruption or other wrongdoing by UN Women personnel or by third parties to the detriment of UN Women. OAI will establish the facts that will allow UN Women’s senior management to initiate disciplinary proceedings or other sanctions. Read more about investigations.

Anyone with information regarding fraud, corruption or other wrongdoing against UN Women programmes or involving UN Women personnel is strongly encouraged to report this information through the Investigations Hotline.